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Premium Reusable Hot & Cold Therapy Gel Pack – 200ml Pain Relief Compress

Key Features:

Versatile Therapy Pack: Reusable gel pack designed for both hot and cold therapy, providing targeted relief for pain, injuries, and swelling.
Dual Application: Use cold for reducing inflammation, swelling, toothaches, and headaches; use hot for easing muscle pain, backaches, sinus pressure, and menstrual cramps.
Quick Heating: Microwave-safe for 30 seconds to 1 minute or immerse in hot water for 4–10 minutes for gentle heat therapy.
Freezing Use: Freeze for at least 1 hour for cooling therapy to soothe injuries or inflammation.

Functionality:

Temperature Control: Retains heat and cold efficiently to ensure effective pain relief for longer durations.
Durable Material: Made from premium Oxford fabric with high-quality gel filling for long-lasting performance and comfort.
Compact & Targeted: Measures 20×13 cm with a 200ml capacity, ideal for small and medium body areas such as face, neck, joints, and muscles.

Special Features:

Flexible Design: Soft and flexible even when frozen, easily molds to body contours for effective coverage.
Safe & Reusable: Designed for multiple uses, simply wash gently with soapy water after each use and air dry.
Safety Precautions: Always wrap the gel pack in a towel before applying directly to the skin to prevent burns or frostbite.
Portable & Lightweight: Compact enough to carry in your bag, perfect for home, office, or travel use.

Package Includes:

1 × Hot & Cold Therapy Gel Pack (200ml)

Instructions:

Cold Therapy: Freeze for approximately 1 hour before applying to the affected area for 15–20 minutes.
Hot Therapy: Heat in a microwave for 30 seconds (extend up to 1 minute if frozen) or immerse in hot water for 4–10 minutes. Test temperature before use.

Overview:
The Premium Reusable Hot & Cold Therapy Gel Pack is a must-have for everyday pain relief and recovery. Whether you’re dealing with swelling, muscle soreness, headaches, or menstrual cramps, this versatile gel pad provides both hot and cold therapy in one convenient design. Compact, durable, and easy to use, it’s ideal for home first aid, travel, or workplace wellness kits. With its quick-heating and long-cooling features, this therapy pack ensures instant comfort and lasting relief for your body’s needs.

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Ex: Shipping and return policies, size guides, and other common questions.

This policy defines the timeframe for initiating a return and supplements our Returns & Refunds Policy. For any inconsistencies, the Returns & Refunds Policy and applicable consumer laws take precedence.

Return Window

Returns must be initiated within 90 calendar days from the delivery date recorded by the carrier.
For split shipments, the 90-day window applies to each parcel separately.
For pre-orders/back-orders, the window starts from the actual delivery date, not the purchase date.

How to Initiate a Return

Email support@strengthxphysiotherapy.com with:
- Order number
- Item(s) to return
- Reason for return
You will receive a Return Merchandise Authorization (RMA) with instructions, the correct return address, and a dispatch-by date.
Do not return items before receiving your RMA, as unauthorized returns may be delayed or refused.

Eligibility & Condition Requirements

Items should be returned to the condition received, including all accessories, manuals, inserts, and original packaging, unless the return concerns a defective or damaged item.
Any product-specific exclusions or hygiene/safety seals are described in our Returns & Refunds Policy and product pages.

Exchanges & Replacements

Where stock permits, you may request an exchange (e.g., size, colour, model) or a like-for-like replacement for defective or damaged items.
Exchange procedures follow the same RMA process and timelines as returns.

Shipping Costs, Refunds, and Timelines

Responsibility for return shipping costs, restocking fees, refund methods, and processing timelines is governed by our Returns & Refunds Policy.
The 90-Day Return Window Policy only governs timing. Practical details will be included in your RMA email.

After the 90-Day Window

Returns initiated after 90 days may be declined.
Products with issues beyond this period may still be eligible under statutory consumer protections or manufacturer warranties.

Fair Use & Abuse

Returns may be limited or refused in cases of policy misuse, e.g., excessive wear inconsistent with normal use, repeated “trial” returns, or items returned without authorization, in accordance with applicable law.

Your Statutory Rights

This policy does not limit any non-waivable consumer rights under local laws.

Contact Information:

Store Name: StrengthXPhysiotherapy
Address: StrengthXPhysiotherapy, Mandartola, Maheshpur, Habaspur – 7340, Jhenaidah, Bangladesh
Email: support@strengthxphysiotherapy.com
Phone: +1 917 352 8402
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (EST/EDT)
Response Time: We aim to respond within 1–2 business days.