Payment Policy

At StrengthXPhysiotherapy, we aim to provide a seamless and secure payment experience for our customers. This Payment Policy outlines the accepted methods of payment, billing process, and other relevant payment-related information. By placing an order with us, you agree to the terms outlined in this policy.

Accepted Payment Methods:

We accept the following methods of payment for all purchases made on our website:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards: Visa, MasterCard, or any major debit card with a payment processor
  • PayPal: You can use your PayPal account for secure payment processing
  • Other Payment Methods: PayPal, Visa, Mastercard, Apple Pay, Google Pay.

Payment Processing:

  • Payments are processed securely through our trusted third-party payment processor. All sensitive financial information, such as credit/debit card details, is encrypted and processed in compliance with the highest security standards (PCI-DSS).
  • Payment will be charged at the time of checkout. Orders will be processed once the payment is successfully authorized and verified.

Billing Information:

  • When placing an order, you are required to provide accurate billing details, including your full name, billing address, and payment information.
  • It is your responsibility to ensure that the information provided is correct. We will not be held responsible for delays or issues arising from incorrect billing information.

Order Confirmation:

  • After your payment is processed, you will receive an order confirmation email with details of your order. This email serves as proof of your transaction.
  • If your payment cannot be processed, you will be notified, and your order may be cancelled or delayed.

Currency and Pricing:

  • All prices listed on our website are in USD (United States Dollar) or as otherwise specified for international customers. Currency conversion rates may apply depending on your payment method and region.
  • We reserve the right to change prices without notice. However, the price at the time of order placement will be honoured for that transaction.

Taxes and Duties:

  • Sales tax, VAT, or any other applicable tax will be added to the total order amount where applicable, based on your shipping address and local tax regulations.
  • Customers are responsible for any additional customs duties, import taxes, or handling fees that may apply to international shipments.

Refunds and Disputes:

  • In case of a refund, the payment will be refunded to the same payment method used during the original transaction.
  • If there is any issue with your payment, such as a dispute or chargeback, please contact our customer support team at support@strengthxphysiotherapy.com. We will work with you to resolve the issue promptly.

Security:

  • We take the security of your payment information seriously. Our payment system uses SSL (Secure Socket Layer) encryption and other industry-standard technologies to ensure your data is protected during transmission.
  • We do not store your credit or debit card information on our servers. All payment data is processed by our secure third-party payment processor.

Payment Errors:

  • If you encounter any issues with your payment, such as double billing or transaction errors, please contact our customer service team immediately at support@strengthxphysiotherapy.com
  • We will review the situation and work to resolve any discrepancies as quickly as possible.

Changes to Payment Policy:

  • We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the updated policy will take effect as of the date of posting.

Contact Information:

Store Name: StrengthXPhysiotherapy
Address: StrengthXPhysiotherapy, Mandartola, Maheshpur, Habaspur – 7340, Jhenaidah, Bangladesh
Email: support@strengthxphysiotherapy.com
Phone: +1 917 352 8402
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (EST/EDT)
Response Time: We aim to respond within 1–2 business days.