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Products sold on this site are not intended to diagnose, treat, cure, or prevent any disease. Information on this product page is for general informational purposes only and is not a substitute for professional medical advice.

Premium Reusable Lower Back Ice Pack – Hot & Cold Therapy Lumbar Support for Pain Relief & Recovery

Key Features:

Product Type: Reusable lower back ice pack designed for both hot and cold compress therapy.
Adjustable Fit: Equipped with an adjustable waist belt that fits up to 49" waist circumference, ensuring comfort for both men and women.
Hands-Free Design: Stays securely in place during use, allowing mobility without slipping off.
Premium Materials: Made from non-toxic, medical-grade gel that stays pliable straight from the freezer for consistent cold therapy.

Functionality:

Effective Pain Relief: Provides immediate relief for lower back pain, sciatica, herniated discs, spinal stenosis, and muscle soreness.
Hot & Cold Dual Therapy: Freeze for 2 hours for cold therapy or heat in the microwave for 25–30 seconds for soothing warmth.
Durable & Leak-Proof: Features a double-sealed, strong nylon exterior to prevent leaks and ensure long-term use.
Targeted Comfort: Contours naturally to the lower back for focused pain relief and maximum comfort.

Special Features:

Flexible Fit: Easily conforms to the body for targeted treatment and improved therapy results.
Portable & Convenient: Includes a storage bag for hygiene and easy portability, perfect for home, office, or travel.
User-Friendly: Simple and safe to use, making it ideal for athletes, office workers, and individuals with chronic back pain.
Reusable & Eco-Friendly: Built to withstand repeated heating and freezing cycles without losing performance.

Package Includes:

1 × Reusable Lower Back Ice Pack
1 × Adjustable Waist Belt
1 × Storage Bag
1 × User Manual

Instructions:

Cold Therapy: Place in the freezer for at least 2 hours before applying to the affected area for 15–20 minutes.
Hot Therapy: Microwave for 25–30 seconds (or add in 5-second intervals if needed). Test temperature before use.
Safety Tip: Always use a cloth barrier between skin and ice pack to prevent frostbite or burns.

Overview:
The Premium Reusable Lower Back Ice Pack offers powerful, targeted relief for back pain and injuries through effective hot and cold therapy. Designed with comfort and functionality in mind, it contours perfectly to the lumbar area, helping relieve sciatica, herniated discs, inflammation, and stiffness. Its adjustable belt ensures a universal fit, while the hands-free design allows you to move freely during therapy sessions. Whether used after workouts, surgery, or daily strain, this durable and flexible ice pack provides quick, long-lasting relief and support for your lower back — a must-have tool for recovery and comfort at home or on the go.

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Ex: Shipping and return policies, size guides, and other common questions.

This policy defines the timeframe for initiating a return and supplements our Returns & Refunds Policy. For any inconsistencies, the Returns & Refunds Policy and applicable consumer laws take precedence.

Return Window

Returns must be initiated within 90 calendar days from the delivery date recorded by the carrier.
For split shipments, the 90-day window applies to each parcel separately.
For pre-orders/back-orders, the window starts from the actual delivery date, not the purchase date.

How to Initiate a Return

Email support@strengthxphysiotherapy.com with:
- Order number
- Item(s) to return
- Reason for return
You will receive a Return Merchandise Authorization (RMA) with instructions, the correct return address, and a dispatch-by date.
Do not return items before receiving your RMA, as unauthorized returns may be delayed or refused.

Eligibility & Condition Requirements

Items should be returned to the condition received, including all accessories, manuals, inserts, and original packaging, unless the return concerns a defective or damaged item.
Any product-specific exclusions or hygiene/safety seals are described in our Returns & Refunds Policy and product pages.

Exchanges & Replacements

Where stock permits, you may request an exchange (e.g., size, colour, model) or a like-for-like replacement for defective or damaged items.
Exchange procedures follow the same RMA process and timelines as returns.

Shipping Costs, Refunds, and Timelines

Responsibility for return shipping costs, restocking fees, refund methods, and processing timelines is governed by our Returns & Refunds Policy.
The 90-Day Return Window Policy only governs timing. Practical details will be included in your RMA email.

After the 90-Day Window

Returns initiated after 90 days may be declined.
Products with issues beyond this period may still be eligible under statutory consumer protections or manufacturer warranties.

Fair Use & Abuse

Returns may be limited or refused in cases of policy misuse, e.g., excessive wear inconsistent with normal use, repeated “trial” returns, or items returned without authorization, in accordance with applicable law.

Your Statutory Rights

This policy does not limit any non-waivable consumer rights under local laws.

Contact Information:

Store Name: StrengthXPhysiotherapy
Address: StrengthXPhysiotherapy, Mandartola, Maheshpur, Habaspur – 7340, Jhenaidah, Bangladesh
Email: support@strengthxphysiotherapy.com
Phone: +1 917 352 8402
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (EST/EDT)
Response Time: We aim to respond within 1–2 business days.