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Luxury Wireless Neck and Back Massager for Cervical Relaxation and Trapezius Relief | Kneading Massage Shawl for Targeted Muscle Tension Relief

Key Features:

Wireless Design: Enjoy the freedom of movement with a fully wireless design, allowing for relaxation without cords or restrictions.
Targeted Neck and Shoulder Kneading: Specialized massage nodes deliver precise kneading to relieve neck and shoulder stiffness, reducing tension and promoting flexibility.
Cervical Relaxation: Designed for cervical support, this massager alleviates neck discomfort, stress, and stiffness for improved posture and relaxation.
Trapezius Massager: Focused massage action targets the trapezius area to enhance blood circulation and relieve muscle tightness.
Quality Materials: Built with premium, soft-touch materials for durability and comfort, ensuring a luxurious and long-lasting experience.

Functionality:

Deep Tissue Massage: Provides an effective deep tissue massage that soothes sore muscles, improves flexibility, and promotes relaxation after long hours or workouts.
User-Friendly Operation: Simple, intuitive interface for easy control — start, stop, or adjust your massage settings with one touch.
Portable and Lightweight: Compact and travel-friendly design allows you to enjoy professional-quality massage therapy anywhere, anytime.

Special Features:

Ergonomic Design: Thoughtfully crafted handles and a comfortable shawl shape ensure the perfect fit for different body types and allow easy pressure control.
Compact Size: Easy to store and transport, fitting seamlessly into your home, office, or gym bag.
Long Battery Life: Equipped with a high-capacity battery for extended use, ideal for uninterrupted relaxation sessions.

Package Includes:

1 × Wireless Neck and Back Massager
1 × Charging Cable
1 × User Manual

Instructions:
Fully charge the massager before initial use. Follow the setup instructions in the user manual to adjust intensity and positioning for your preferred comfort. Use daily or as needed to relieve tension and promote relaxation.

Overview:
The Luxury Wireless Neck and Back Massager delivers a premium massage experience through its advanced kneading technology and ergonomic design. Perfect for relieving cervical tension, trapezius strain, and general body fatigue, this device enhances circulation and comfort for overall wellness. With its wireless portability, deep tissue kneading, and long-lasting battery life, you can enjoy soothing relaxation anytime, anywhere. Ideal for professionals, travelers, and wellness enthusiasts seeking lasting relief and relaxation.

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Ex: Shipping and return policies, size guides, and other common questions.

This policy defines the timeframe for initiating a return and supplements our Returns & Refunds Policy. For any inconsistencies, the Returns & Refunds Policy and applicable consumer laws take precedence.

Return Window

Returns must be initiated within 90 calendar days from the delivery date recorded by the carrier.
For split shipments, the 90-day window applies to each parcel separately.
For pre-orders/back-orders, the window starts from the actual delivery date, not the purchase date.

How to Initiate a Return

Email support@strengthxphysiotherapy.com with:
- Order number
- Item(s) to return
- Reason for return
You will receive a Return Merchandise Authorization (RMA) with instructions, the correct return address, and a dispatch-by date.
Do not return items before receiving your RMA, as unauthorized returns may be delayed or refused.

Eligibility & Condition Requirements

Items should be returned to the condition received, including all accessories, manuals, inserts, and original packaging, unless the return concerns a defective or damaged item.
Any product-specific exclusions or hygiene/safety seals are described in our Returns & Refunds Policy and product pages.

Exchanges & Replacements

Where stock permits, you may request an exchange (e.g., size, colour, model) or a like-for-like replacement for defective or damaged items.
Exchange procedures follow the same RMA process and timelines as returns.

Shipping Costs, Refunds, and Timelines

Responsibility for return shipping costs, restocking fees, refund methods, and processing timelines is governed by our Returns & Refunds Policy.
The 90-Day Return Window Policy only governs timing. Practical details will be included in your RMA email.

After the 90-Day Window

Returns initiated after 90 days may be declined.
Products with issues beyond this period may still be eligible under statutory consumer protections or manufacturer warranties.

Fair Use & Abuse

Returns may be limited or refused in cases of policy misuse, e.g., excessive wear inconsistent with normal use, repeated “trial” returns, or items returned without authorization, in accordance with applicable law.

Your Statutory Rights

This policy does not limit any non-waivable consumer rights under local laws.

Contact Information:

Store Name: StrengthXPhysiotherapy
Address: StrengthXPhysiotherapy, Mandartola, Maheshpur, Habaspur – 7340, Jhenaidah, Bangladesh
Email: support@strengthxphysiotherapy.com
Phone: +1 917 352 8402
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (EST/EDT)
Response Time: We aim to respond within 1–2 business days.