Premium Electric EMS Neck Massager with Heated Neck Stretcher – Vibration & Infrared Airbag Cervical Spine Support for Pain Relief and Cervical Repair Therapy

Key Features:

• Advanced EMS & Infrared Heating: Combines EMS and TENS pulse technology with soothing infrared heating to relax muscles, relieve cervical tension, and reduce pain caused by stiffness or fatigue.
• Airbag Neck Traction: Features adjustable airbags that gently stretch and decompress the neck, enhancing blood flow and easing pressure on the cervical spine.
• Vibration Massage: Multiple vibration settings target deep muscle knots, helping to alleviate soreness and tightness across the neck, shoulder, and upper back.
• Customizable Heat Levels: Three constant temperature settings – 39°C, 41°C, and 43°C – to promote better blood circulation and relieve chronic neck strain.

Functionality:

• Cervical & Shoulder Support: Ergonomically designed to align and support the cervical spine, reducing muscle pressure and improving posture during daily use.
• Smart LCD Touch Screen: Simple interface for adjusting heat, vibration, and EMS intensity with just a touch, providing a fully customizable massage experience.
• Portable & Lightweight: Compact and cordless, perfect for home, office, or travel, making relaxation and recovery easy anywhere.

Special Features:

• Therapeutic EMS + TENS Technology: Delivers medical-grade electrical muscle stimulation to promote deep relaxation and improve cervical flexibility.
• Adjustable Airbag Traction: Gently elevates and stretches the neck for effective spinal decompression, relieving muscle fatigue without discomfort.
• Rechargeable Battery: Built-in 400mAh battery charges fully in 2 hours and provides up to 80 minutes of continuous use via USB connection.

Package Includes:

• 1 × Electric EMS Neck Massager
• 1 × USB Charging Cable
• 1 × User Manual

Instructions:
Place the device comfortably around your neck and adjust the strap if needed. Use the LCD touch panel to select your preferred heat level, vibration intensity, and EMS pulse mode. Relax for 10–20 minutes while the massager soothes tension and supports cervical alignment. Recommended for daily use for best results.

Overview:
The Premium Electric EMS Neck Massager combines advanced pulse therapy, heat compression, and air traction in one compact, easy-to-use device. Perfect for users experiencing chronic neck pain, stiffness, or fatigue, this massager offers a therapeutic-grade solution that promotes recovery, relaxation, and better posture. Its cordless design, adjustable features, and infrared warmth make it an essential tool for improving neck and shoulder health anytime, anywhere.

Important Disclaimer: This product is not a medical device. It is designed for comfort, relaxation, and general wellness purposes only. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition. Please consult a healthcare professional for any medical concerns.

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This policy defines the timeframe for initiating a return and supplements our Returns & Refunds Policy. For any inconsistencies, the Returns & Refunds Policy and applicable consumer laws take precedence.

Return Window

• Returns must be initiated within 90 calendar days from the delivery date recorded by the carrier.
• For split shipments, the 90-day window applies to each parcel separately.
• For pre-orders/back-orders, the window starts from the actual delivery date, not the purchase date.

How to Initiate a Return

• Email support@strengthxphysiotherapy.com with:
  • Order number
  • Item(s) to return
  • Reason for return
• You will receive a Return Merchandise Authorization (RMA) with instructions, the correct return address, and a dispatch-by date.
• Do not return items before receiving your RMA, as unauthorized returns may be delayed or refused.

Eligibility & Condition Requirements

• Items should be returned to the condition received, including all accessories, manuals, inserts, and original packaging, unless the return concerns a defective or damaged item.
• Any product-specific exclusions or hygiene/safety seals are described in our Returns & Refunds Policy and product pages.

Exchanges & Replacements

• Where stock permits, you may request an exchange (e.g., size, colour, model) or a like-for-like replacement for defective or damaged items.
• Exchange procedures follow the same RMA process and timelines as returns.

Shipping Costs, Refunds, and Timelines

• Responsibility for return shipping costs, restocking fees, refund methods, and processing timelines is governed by our Returns & Refunds Policy.
• The 90-Day Return Window Policy only governs timing. Practical details will be included in your RMA email.

After the 90-Day Window

• Returns initiated after 90 days may be declined.
• Products with issues beyond this period may still be eligible under statutory consumer protections or manufacturer warranties.

Fair Use & Abuse

• Returns may be limited or refused in cases of policy misuse, e.g., excessive wear inconsistent with normal use, repeated “trial” returns, or items returned without authorization, in accordance with applicable law.

Your Statutory Rights

• This policy does not limit any non-waivable consumer rights under local laws.

Contact Information:

Store Name: StrengthXPhysiotherapy
Address: StrengthXPhysiotherapy, Mandartola, Maheshpur, Habaspur – 7340, Jhenaidah, Bangladesh
Email: support@strengthxphysiotherapy.com
Phone: +1 917 352 8402
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (EST/EDT)
Response Time: We aim to respond within 1–2 business days.

Website Name: StrengthXPhysiotherapy

Company Name: StrengthXPhysiotherapy

Address: StrengthXPhysiotherapy, Mandartola, Maheshpur, Habaspur – 7340, Jhenaidah, Bangladesh

Email: support@strengthxphysiotherapy.com

Contact Form: Click Here

Phone: + 1 917 3528402

Customer Service Opening Hours: Monday to Friday between 9:00 am to 6:00 pm Eastern Time Zone (EST/EDT)

Response Hour: Our customer service team typically responds within 24 to 48 hours during business days.

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