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Premium Reusable Knee Ice Pack Wrap – Hot & Cold Therapy Gel Support for Pain Relief & Recovery

Key Features:

Product Type: Reusable knee ice pack wrap designed for hot and cold compress therapy.
Material: Crafted from soft, durable nylon fabric for superior comfort and flexibility.
Full Coverage Design: Wraps completely around the knee joint to ensure deep and even relief.
Enhanced Gel Capacity: Contains 30% more gel for longer-lasting temperature retention and extended therapy sessions.
Adjustable Fit: Three adjustable straps provide a secure, hands-free fit that accommodates all body types.

Functionality:

Effective Pain Relief: Offers instant relief from knee pain, swelling, sprains, inflammation, and stiffness.
Hot & Cold Dual Therapy: Freeze for 2 hours for cooling therapy or microwave for 30 seconds for soothing heat therapy.
Multi-Purpose Use: Ideal for sports injuries, post-surgery recovery, arthritis pain, or post-workout muscle recovery.
Universal Fit: Suitable for both men and women; fits the left or right knee securely without slipping during movement.

Special Features:

Dual-Sided Fabric: Smooth side for effective heat or cold delivery; soft fuzzy side for gentle contact to prevent cold burns.
Hands-Free Mobility: Adjustable straps ensure the wrap stays in place, allowing movement during therapy.
Portable Design: Lightweight and compact, perfect for home use, gym sessions, or travel first aid kits.
Reusable & Eco-Friendly: Built to withstand repeated use without losing effectiveness or comfort.

Package Includes:

1 × Reusable Knee Ice Pack Wrap
1 × Instruction Manual

Instructions:

Cold Therapy: Freeze for at least 2 hours before applying to the knee for 15–20 minutes of cooling relief.
Heat Therapy: Microwave for 30 seconds (add 10-second intervals if needed). Always test the temperature before applying to the skin.
Usage Tip: Adjust the straps for a snug fit and use as needed for pain relief, injury recovery, or muscle relaxation.

Overview:
The Premium Reusable Knee Ice Pack Wrap delivers targeted hot and cold therapy to relieve pain, swelling, and inflammation. Designed with soft, durable nylon and filled with extra-thick gel, it ensures long-lasting temperature control for effective relief. Featuring adjustable straps, a dual-sided comfort design, and full knee coverage, this wrap provides hands-free support during recovery. Perfect for athletes, post-surgery patients, or anyone suffering from knee discomfort, it’s an essential first aid tool for quick recovery and lasting comfort at home or on the go.

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Ex: Shipping and return policies, size guides, and other common questions.

This policy defines the timeframe for initiating a return and supplements our Returns & Refunds Policy. For any inconsistencies, the Returns & Refunds Policy and applicable consumer laws take precedence.

Return Window

Returns must be initiated within 90 calendar days from the delivery date recorded by the carrier.
For split shipments, the 90-day window applies to each parcel separately.
For pre-orders/back-orders, the window starts from the actual delivery date, not the purchase date.

How to Initiate a Return

Email support@strengthxphysiotherapy.com with:
- Order number
- Item(s) to return
- Reason for return
You will receive a Return Merchandise Authorization (RMA) with instructions, the correct return address, and a dispatch-by date.
Do not return items before receiving your RMA, as unauthorized returns may be delayed or refused.

Eligibility & Condition Requirements

Items should be returned to the condition received, including all accessories, manuals, inserts, and original packaging, unless the return concerns a defective or damaged item.
Any product-specific exclusions or hygiene/safety seals are described in our Returns & Refunds Policy and product pages.

Exchanges & Replacements

Where stock permits, you may request an exchange (e.g., size, colour, model) or a like-for-like replacement for defective or damaged items.
Exchange procedures follow the same RMA process and timelines as returns.

Shipping Costs, Refunds, and Timelines

Responsibility for return shipping costs, restocking fees, refund methods, and processing timelines is governed by our Returns & Refunds Policy.
The 90-Day Return Window Policy only governs timing. Practical details will be included in your RMA email.

After the 90-Day Window

Returns initiated after 90 days may be declined.
Products with issues beyond this period may still be eligible under statutory consumer protections or manufacturer warranties.

Fair Use & Abuse

Returns may be limited or refused in cases of policy misuse, e.g., excessive wear inconsistent with normal use, repeated “trial” returns, or items returned without authorization, in accordance with applicable law.

Your Statutory Rights

This policy does not limit any non-waivable consumer rights under local laws.

Contact Information:

Store Name: StrengthXPhysiotherapy
Address: StrengthXPhysiotherapy, Mandartola, Maheshpur, Habaspur – 7340, Jhenaidah, Bangladesh
Email: support@strengthxphysiotherapy.com
Phone: +1 917 352 8402
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (EST/EDT)
Response Time: We aim to respond within 1–2 business days.